The tracker is made of plastic resin case. The classic band is made of silicone material while the woven band is made of polyester. As per reports, the gap between the device can be seen in both classic and woven reflective bands. The Special edition Charge 4 that comes at a slightly higher price because of its sportier look comes with classic and woven reflective bands. It also replaced devices for aggrieved customers. We encourage any customers experiencing difficulties with their device to contact Customer Support for assistance," the company said in a statement to the publication.
We take customer satisfaction very seriously and the quality of our products is one of our top priorities. "We are aware that a band-connection issue is affecting a small number of Charge 4 users. There was no problem with functionality of the device and Fitbit gives two swappable bands in small and large sizes but customers faced the same issue with both bands. Do you have any suggestions?ĭo you have any suggestions for people experiencing Fitbit skin irritation? Let us know in the comment down below.The gap between the tracker and the band created problems like accumulating dust and thus disrupting the ownership experience of the device. The rash or reaction your skin is having could be due to some sort of underlying medical issue, such as allergies to specific materials or maybe even a fungal infection like ringworm.Īs with all matters of health, take it seriously, and seek medical attention if you can't remedy the situation. If nothing seems to be working to solve your Fitbit skin irritation, it's probably time to consult a medical professional. Luckily for everyone, there are a ton of bands available for pretty much every Fitbit model, including less popular models like the Fitbit Inspire and Fitbit Inspire HR. Try switching bandsĪlthough a basic silicone band shouldn't cause a reaction in most people, it's possible that the brand you're using is causing your Fitbit skin irritation. Most Fitbits have some sort of IP rating, meaning a little bit of water won't damage the hardware at all, so be sure to also give the Fitbit itself a wipe with a clean damp cloth. Just remember to allow the band to completely dry before you put it back on your wrist. You can take the band off of the device to allow for easy cleaning. This is well supported in the US, where it works with dozens of banks, but less so in the rest of the world. Most Fitbit bands - including the silicone ones that ship with the device - are very easily cleaned with soap and water. Like the Charge 4, the Charge 5 offers contactless payments through Fitbit Pay. Whether it's after an incredibly sweaty workout or just from grime building up over time, it's essential to clean your Fitbit. Like any watch or wristband, sometimes the part of the band that touches your skin can get dirty. Fitbit Charge 4 (Image credit: Joe Maring / iMore)
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